This is a practical, step-by-step walkthrough: registration, verification, bonuses, and payments — no fluff. We cover everything you need to start playing at Lucky Days Casino with confidence.
What You Need First
Valid email address and a strong password (at least 8 characters with numbers and symbols).
Government-issued ID (passport, driver’s license, or national ID card) for KYC verification.
Proof of address (utility bill or bank statement dated within the last 3 months).
A supported payment method – credit/debit card, e-wallet (Skrill, Neteller), or bank transfer.
Stable internet connection – the casino works on both desktop and mobile browsers (no app required).
Age 18+ (or the legal gambling age in your jurisdiction).
Step-by-Step Sign-Up
Go to the official site and click the red “Sign Up” button. You’ll see a short form requiring your email, chosen password, currency, and country.
Fill in your personal details: full name, date of birth, gender, and address. Double-check spelling – it must match your ID exactly.
Select your preferred currency from the dropdown (EUR, USD, NOK, etc.). This cannot be changed later.
Accept the terms and conditions (read them quickly – they cover bonus rules and withdrawal limits).
Verify your email by clicking the link sent to your inbox. If it doesn’t arrive, check spam or request a new one.
Log in and go to the “My Account” section to upload your ID and proof of address. This is mandatory before your first withdrawal.
Bonus Math
New players typically get a generous welcome package. Let’s break down the most common offer: a 100% match bonus up to €500 plus 50 free spins on a popular slot.
Example calculation:
You deposit €200. The 100% bonus gives you an extra €200 – your total balance becomes €400 (€200 cash + €200 bonus).
Free spins: 50 spins at €0.10 each = €5 total spin value. Winnings from spins are often added as bonus money with wagering requirements.
Wagering requirement: Usually 35x the bonus amount. For the €200 bonus, you must wager 35 × €200 = €7,000 before withdrawing any winnings from the bonus.
If you win €50 from free spins, that €50 also becomes bonus money subject to 35x wagering = €1,750 more to wager.
Game contribution: Slots usually count 100%, table games only 10-20%. So if you play blackjack with 10% contribution, you’d need €87,500 in bets to clear the wagering – not smart. Stick to slots.
Time limit: Most bonuses expire in 30 days. Plan your play accordingly.
Tip: Always check the specific terms in the “Promotions” page – bonus percentages and wagering vary.
Deposits & Withdrawals
Method
Min Deposit
Min Withdrawal
Processing Time
Visa/Mastercard
€20
€20
1-3 business days
Skrill
€10
€10
Instant (up to 24h)
Neteller
€10
€10
Instant (up to 24h)
Bank Transfer
€50
€50
3-7 business days
Deposits are usually instant. Withdrawals depend on the method and verification status. Always complete KYC before requesting a payout – otherwise you’ll face delays.
Safety & Licensing
Lucky Days Casino operates under a Curaçao eGaming license (No. 8048/JAZ2016-066). While this license allows global operation, it’s important to note that Curaçao-licensed casinos may not offer the same player protections as EU licenses. In some jurisdictions, winnings from Curaçao casinos may be subject to local income tax – check your local laws.
The site uses 128-bit SSL encryption to protect your data and funds are kept in segregated accounts. Two-factor authentication (2FA) is available for extra account security. We recommend enabling it in your account settings.
Support Guide
Here are common scenarios and how the support team can help:
Forgotten password: Click “Forgot Password” on the login page. A reset link is sent to your email. If no email arrives, contact live chat.
Verification documents rejected: Check the reason – usually unclear photo or expiry date. Re-upload a well-lit, unedited copy. If it fails again, use live chat for specific guidance.
Withdrawal pending longer than expected: Standard processing is up to 72 hours after approval. If your withdrawal stays “pending” beyond that, contact support via live chat (available 24/7) and quote your transaction ID.
Bonus not credited: Ensure you entered the bonus code (if required) and met the minimum deposit. If everything is correct, take a screenshot and send it to support@luckydayscasino.com or use the callback service.
Account locked: This usually happens after multiple failed login attempts. Contact live chat with your registered email and a copy of your ID to unlock it.
Self-exclusion or responsible gambling: You can set deposit limits or self-exclude from the “Responsible Gambling” section in your account. For immediate help, call the support hotline listed on the site.
Good to Know
If your withdrawal is delayed beyond the stated processing times, follow these steps:
Check your email – the casino may need additional documents.
Verify that you have completed KYC (ID, proof of address).
Contact live chat immediately. Provide your account username and withdrawal ID.
If no resolution within 48 hours, escalate by email to complaints@luckydayscasino.com.
As a last resort, file a dispute with the licensing authority (Curaçao eGaming). Note that this can take weeks.
Most withdrawals are processed within 1-2 hours (e-wallets) or 1-3 days (cards/banks). Delays longer than 5 business days are rare – if you experience one, persistence pays off.
Need to Know
Is Lucky Days Casino safe?
Yes, it uses SSL encryption and operates under a Curaçao license. However, players from EU countries should check local tax laws regarding winnings from non-EU licenses.
How long does verification take?
Typically 24-48 hours. Upload documents via the “My Account” section. If it takes longer, contact support.
Can I use the casino on mobile?
Yes, the website is fully optimized for mobile browsers. There is no native app, but you can add the page to your home screen as a progressive web app (PWA).
What payment methods are available?
Visa, Mastercard, Skrill, Neteller, and bank transfer. Cryptocurrencies are not supported at this time.
Are there any country restrictions?
Yes, players from the UK, US, Spain, France, and a few other countries are restricted. Check the terms for the full list.
How do I claim the welcome bonus?
Simply make your first deposit of at least €20. The bonus is automatically applied – no code needed. Free spins are credited within 24 hours.
What is the wagering requirement?
The standard welcome bonus has a 35x wagering requirement on the bonus amount. Different promotions may vary; always read the terms.
Can I self-exclude?
Yes, go to “Responsible Gambling” in your account settings. You can set deposit limits, time-outs, or permanent self-exclusion.
Is there a loyalty program?
Yes, there is a VIP program with cashback, personal account managers, and exclusive bonuses. It’s invitation-based but you can request entry after meeting certain play thresholds.
This guide covered the essentials – from sign-up to cashing out. Use these steps to get started smoothly. Always gamble responsibly.
