Getting your first withdrawal right is the real test of any iGaming platform — this guide shows you how to pass it. Follow these steps to ensure a smooth cashout experience.
Prerequisites
Completed account registration with verified email and phone number.
Identity verification (KYC): upload a valid government ID, proof of address (utility bill dated within 3 months), and proof of payment method (e.g., card photo).
Minimum deposit of €10 processed before any withdrawal attempt.
No active bonus or wagering requirements attached to your balance — check the bonus terms.
Payment method used for deposit must be the same for withdrawal (unless otherwise specified).
Ensure your account is not locked due to inactivity or suspicious activity flags.
How to Sign Up
Visit Tonybet and click the Sign Up button (note: bold only on UI element).
Enter your email, choose a password (minimum 8 characters with uppercase and number), and select your currency.
Provide personal details: full name, date of birth, address, and phone number.
Accept the terms and conditions and confirm you are over 18.
Verify your email by clicking the link sent to your inbox.
Complete the KYC process by uploading your documents in the profile section.
Make your first deposit to activate the welcome bonus (if desired).
Calculating Your Bonus
The welcome bonus typically offers a 100% match up to €200 plus free spins. To calculate the wagering requirement, use this formula:
Example: Deposit €100, receive €100 bonus. Wagering multiplier is 35x (bonus + deposit). Requirement = (€100 + €100) × 35 = €7,000. You must bet €7,000 in total before withdrawing any bonus winnings. Slots usually contribute 100%, while table games contribute 10% or less. Check the terms for game contributions.
Deposits & Withdrawals
Deposits are instant via Visa, Mastercard, Skrill, Neteller, Paysafecard, and bank transfer. Withdrawals are processed within 24 hours for e-wallets, 1-3 business days for cards, and 3-7 days for bank transfers. Minimum withdrawal is €20, maximum per transaction is €5,000 (subject to monthly limits).
Method
Deposit Time
Withdrawal Time
Fees
Visa/Mastercard
Instant
1-3 days
Free
Skrill
Instant
24 hours
Free
Neteller
Instant
24 hours
Free
Paysafecard
Instant
N/A (deposit only)
Free
Bank Transfer
1-3 days
3-7 days
Free
Security
The platform uses 128-bit SSL encryption to protect all data transmissions. Two-factor authentication (2FA) is available via Google Authenticator or SMS — enable it in account settings. Regular security audits by independent firms ensure fair play. Note: As the casino is licensed in Curaçao, winnings may be subject to local income tax in your country; consult a tax advisor.
Common Problems & Fixes
Withdrawal pending for over 24 hours – First, check if KYC is complete. If so, contact live chat with your withdrawal ID.
Bonus not credited – Ensure you used the correct bonus code and met the minimum deposit. Clear your browser cache and try again.
Game not loading – Switch to a modern browser (Chrome or Firefox) and disable ad blockers. Also, check if the game is under maintenance.
Account locked after login attempt – Wait 30 minutes for the temporary lock to expire. Use the “Forgot Password” option if needed.
Deposit not showing – Refresh the cashier page. If still missing, check your bank statement and contact support with the transaction ID.
Withdrawal rejected due to bonus terms – Ensure all wagering requirements are met. The bonus balance must be zero before withdrawal.
Need to Know
What is the minimum age to play?
You must be at least 18 years old to register and play.
Can I set deposit limits?
Yes, you can set daily, weekly, or monthly deposit limits in the responsible gaming section.
How do I change my password?
Go to account settings, click “Change Password,” enter your old password and the new one, then save.
Are there any withdrawal fees?
The casino does not charge fees, but your payment provider may apply charges — check with them.
Can I play on mobile?
Yes, the casino offers a mobile-optimized website that works on all devices without downloading an app. You can also add it to your home screen as a progressive web app (PWA).
What happens if I close my account?
You can request self-exclusion or permanent closure via support. Any remaining balance will be refunded after verification.
How long does KYC take?
Verification typically takes 24-48 hours, but can be faster if documents are clear.
Can I withdraw to a different payment method?
No, withdrawals must go to the same method used for deposit, unless the method does not support outgoing transactions (e.g., Paysafecard).
Insider Advice
The VIP program has five tiers: Bronze, Silver, Gold, Platinum, and Diamond. You earn loyalty points at a rate of 1 point per €10 wagered on slots (lower for table games). Points can be exchanged for bonus cash at a rate of 100 points = €1. VIP benefits include faster withdrawals, personal account managers, higher withdrawal limits, exclusive bonuses, and invitations to live events. To advance tiers, you need to accumulate a certain number of points within a quarter. For example, Gold requires 10,000 points. Consider concentrating your play on slots to maximize point accumulation. Always opt-in to the loyalty program via your account settings.
Follow these steps, verify your account early, and always read the terms of any bonus before accepting. A little preparation ensures your withdrawal is approved without delays. Good luck!
